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UX Design Internship

During my time at Interac, I was a pivotal member of the innovation lab team, immersed in a dynamic environment where creativity and forward-thinking flourished.

 

Collaborating with a team of visionaries, we delved into the forefront of payment evolution, crafting and refining an array of pioneering concepts and cutting-edge designs destined to shape the future landscape of payments across Canada.

My Contributions:

  • Led the design refresh for a ‘QR payments project employing user research and visual design best practices, enhancing overall usability.

  • Conducted a design sprint on the Future of Retail experiences, devising a solution for Cadillac Fairview.

Key Learnings:

  • Don’t be afraid to speak up in meetings! Your opinion is valuable!

  • Teamwork makes the dream work :) 

Interac Corp. 💳

🗓  Sep 2020 - May 2021

📍 Waterloo, ON

🔧  Figma, Sketch, Adobe XD, Jira, Miro

UX Design Internship

In my very first internship, I joined Bell Media as a UX Design Intern, immersing myself in the vibrant hub of downtown Toronto. Though my understanding of UX was limited, with the guidance of exceptional mentors amidst a myriad of engaging projects, I underwent a transformative journey.

 

The enriching experience not only honed my skills as a budding designer but also ignited a passion for UX innovation that continues to drive my career trajectory.

My Contributions:

  • Remodelled ad placement and design responsiveness,
    substantially improving ad viewability rates.

  • Modernized company accessibility guidelines to align with WCAG standards, ensuring inclusivity and adherence to industry best practices.

  • Built a widget library for ctv.ca/shows across multiple platforms, streamlining design processes.

Key Learnings:

  • Accessibility is so important when it comes to good design

Bell Media 📺

🗓  Jun 2019 - Sep 2019

📍 Toronto, ON

🔧  Adobe XD, Axure, Qualtrics, Jira

Product Design Internship

During my second internship, I had the pleasure of joining Pilot, a dynamic startup dedicated to crafting an immersive collaborative social trip planner.

 

While brief, this stint was a whirlwind of exciting encounters, where I had the privilege of connecting with a vibrant array of individuals who left a lasting impression on me.

My Contributions:

  • Conceptualized and developed the Minimum Viable Product (MVP) for the startup, laying the groundwork for product validation and market entry.

  • Spearheaded the development of their atomic design system, laying the foundation for scalable and consistent product design.

Key Learnings:

  • Creating a solid design system makes life a lot easier down the road

Pilot Plans ✈️

🗓  Jun 2020 - Aug 2020

📍 Vancouver, BC

🔧  Figma, Sketch, Miro, Asana

Product Design Full-Time Role (my first one!)

Starting my first full-time product design job felt like strapping on a jetpack and diving into the unknown! With creativity and a hunger for innovation, I've been turning ideas into real solutions, collaborating with cross-functional partners, and bringing my own spin into every project.

 

Learning alongside incredible designers has pushed me beyond my limits, and I'm eager to soak up even more knowledge. So much to learn, but so much excitement ahead! 

Key Contributions:

  • Revamped "Time Away from Work" feature in the Dayforce mobile app, enhancing user experience and functionality in an accessible way.

  • Revamped and enhanced login experience for existing and first-time users to optimize usability and security measures.

  • Developed a reusable advertising component for the Dayforce mobile app, enhancing promotional capabilities and user engagement.

Key Learnings:

  • Learning never stops, keep being a sponge!

  • Big girl job = big girl responsibilities 

Dayforce 💙

🗓  Sep 2023 - Present

📍 Toronto, ON

🔧  Figma, UserTesting, Jira, Miro, Confluence

Work Experience

Experience Design Internship

During my final internship at Konrad Group as an Experience Design Intern, I had the invaluable opportunity to collaborate closely with esteemed Fortune 500 clients, revitalizing and elevating their brands' digital experiences.

 

Inspired by this enriching experience, I transitioned into a role as a campus ambassador, dedicated to empowering fellow Waterloo students with insights into the diverse opportunities Konrad Group has to offer.

My Contributions:

  • Led the UX and visual overhaul of an online freight shipment process for a Fortune 500 client, optimizing user experience and enhancing operational efficiency.

  • Established a new atomic design system and drove the website redesign initiative for a prominent financial technology leader in Canada, elevating brand presence and user experience standards.

Key Learnings:

  • Communication is key

  • Autolayout is awesome!!!

Konrad Group ✨

🗓  May 2021 - Aug 2021

📍 Toronto, ON

🔧  Figma, Sketch, Confluence

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